The work we carry out at Criminal Records Services Ltd (CRS) involves processing personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and  Data Protection Act 2018.

Criminal Records Services Limited are committed to safeguarding and protecting your privacy as a visitor to our site.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

As a Data Processor:

  • We will only act on instruction from our customer
  • We report any data breaches within 72 hours
  • Have an appointed Data Protection Officer
  • Will respond to Subject Access Requests
  • Only keep your information for as long as we need to
  • Inform you if the information will be shared with a third party
  • Make sure you know why we need this information
  • Only ask for information that we need
  • Ensure only those appropriate have access to it
  • Store your information securely


For all DBS checks, the individual will need to give clear consent to us as the Registered Body / Responsible Organisation submitting the application on their behalf.


CRS use secure online systems maintained by Matrix to hold information (ISO 27001 Accredited) .  CRS is ISO 9001 & the online system is 27001 Accredited

What personal information do we collect from the people that visit our blog, website or app?

When using our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number or other details to help you with your experience

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Secure Socket Layering indicates security.

We implement a variety of security measures when a user enters, submits, or accesses their information.

Criminal Records Services Ltd are an ISO 9001 accredited company and the online system is ISO 27001 accredited.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to: –

Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features on the site will be disabled.

However, you can still submit applications.

Third Party Disclosure

No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We have not enabled Google AdSense on our site.

Users will be notified of any privacy policy changes:-

  • On our Privacy Policy Page

Users are able to change their personal information:-

  • By emailing us
  • By phoning us

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Suite 2, Leigh Wharf

01942 609365

Last Edited on 24/04/2024